7 Benefits of Outsourcing Computer Support to a Local Company

Check out the benefits of outsourcing your IT support. Look at Cincinnati IT support. Find out how outsourcing tech support can improve your business.  

Outsourcing your business’s computer support offers a multitude of benefits. Whether you’re launching a new company or expanding your existing enterprise, you need the right IT services to protect your data, facilitate your workflows, and drive your success. In Cincinnati computer support from a local company provides the following advantages.

Cincinnati Computer Support

1. Cost-Effectiveness

Hiring an in-house tech support team can seem attractive, but ultimately, outsourcing your Cincinnati computer support needs is more cost-effective in the long-run. On average, businesses reduce their costs by 15%-25% when they opt for managed IT services.

With in-house support, you have to take care of employee wages as well as recruiting, onboarding, and training costs. You also must cover hardware costs, software licenses, cloud-service subscriptions, and maintenance expenses. In contrast, managed IT support provides everything you need for a set monthly subscription fee, saving money, and providing a predictable budget.

2. Customization

When you hire a company to provide Cincinnati computer support, you can customize the package to meet your needs. Some companies opt to complement their in-house tech team with managed IT services while others outsource all their needs. As desired, you can choose from a full suite of services, including tech support, server network monitoring, data backup services, disaster recovery support, and more.

3. Scalability

Outsourced computer support is scalable. As your business grows and changes, you can easily opt to add more services. This gives you the flexibility you need to support a mobile workforce, integrate new programs, meet changing customer demands, and deal with new security issues.

4. Expertise

When you hire a Cincinnati company to provide computer support, you get access to a team of experts who focus their skills on your business’s success. They help maintain your existing solutions, so you can focus on all the other aspects of running your business.

When you need new solutions, they can provide you with expert advice to point you in the right direction. They can also assist with employee training and integrating new programs with your current IT architecture. At the same time, your outsourced IT team stays abreast of industry regulations to ensure that your business is compliant with all relevant issues.

5. Improved Security

Their expertise also helps to improve your security. IT support professionals can help set up systems safely. They can also monitor systems for threats, respond to breaches expertly and quickly, and help deal with disaster recovery.

Contrary to popular belief, most data breaches don’t occur as a response to faulty firewalls. Instead, misconfiguration causes 99% of firewall issues. When you hire experts to handle your security, you avoid misconfiguration issues and increase security.

6. Reduced Downtime

IT issues lead to downtime. If employees can’t sign into an application, for example, they may end up sitting idle while your team tries to fix the issue. By outsourcing, you create a tech environment that is less likely to have problems, and when trouble arises, you get access to a team of experts who can provide you with fast resolutions and IT help desk services.

7. Local Support

By working with a local Cincinnati computer support company, you also get access to people who are in the same time zone as your business and who can provide you with 24/7 support. When you have a tech roadblock, the IT team can gain remote access to your technology and troubleshoot the issue quickly. In some cases, you may even be able to opt for in-person support and training. When you work with a company in another location, you don’t get these benefits.

4BIS.COM: Cincinnati Computer Support Specialists

Are you ready to learn more about how managed IT services from a local company can help you? Then, contact us at 4BIS.COM today. We provide extensive, high quality IT support to businesses in all kinds of industries throughout the Cincinnati metro area. Let us focus on your tech so you can focus on the rest of your business.

James Forbis
Written by James Forbis
Posted on: February 26, 2020