When James Forbis started the company he had a simple goal: Help People.
Through providing high quality workstations, servers, networking equipment, and software, we could fight the enemy of business productivity, DOWNTIME.
Over the years hackers entered into that equation. It doesn't matter how good your equipment is if a hacker can steal your money, data, or stop your operations. Fighting downtime expanded into reducing the risk from hacking. Combine all of this with White Glove support and you get the service 4BIS is known for.
Find out how we can help you get the most out of your technology and help make your company better.
How prepared are you to handle a cyber attack? What are hackers really after? Are you as secure as you think you are?
You don't need to be a cyber security expert.
You just need to NOT be the easy target.
Criminals attack companies because they have value and they are vulnerable.
They are looking for 3 things:
Your money, your data, and your ability to operate.
Most business owners think their IT is handling security but they don't know how exposed they really are.
See how attacks really happen.
Find out how vulnerable your company really is.
Are you getting the most out of your technology or does it just exist? Questions about AI? How can I make my business run better?
You invest in technology to make your business better. Whether that's operating more efficiently, making better/faster decisions, or supporting growth.
In short: Technology Makes You More Money.
Most businesses are only using a fraction of what their technology can actually do.
If you're wondering:
Are we getting the most out of our technology?
Where can automation and AI save us time?
What changes would have the biggest business impact?
How can technology help us grow more efficiently?
We can help!
Are your employees having computers issues? Are things slow? Having support problems? Downtime isn't NORMAL!
Modern technology should just work. You shouldn't have to suffer downtime, recurring issues, and poor support.
When employees are constantly dealing with slow computers, recurring problems, or waiting for support, it wastes time and costs you money.
Your employees should be able to focus on their work, not fight with technology.
Questions we help businesses answer:
Why are we constantly having technology issues?
Why does everything feel slow or unreliable?
Why do the same problems keep happening?
Why can’t we get the support we need when it matters most?
Are customers asking questions about your cyber security or technology?
Do you have compliance standards you need to follow for your industry?
Cyber Security, IT, and compliance are no longer the sole responsibility of the IT Department.
They are business leadership issues that impact trust, operations, liability, and growth.
Customers, vendors, insurance companies, and regulators are all asking questions about how your business protects data and manages risk.
Many businesses are expected to meet security and compliance standards without fully understanding where they stand or what is actually required.
We help business leaders understand what is being required for compliance and how to create an effective program for their organization.
Questions we help businesses answer:
Are we meeting the security expectations of our customers and partners?
What compliance requirements apply to our business?
Are there gaps that could create liability or business risk?
How do we prove we are taking cybersecurity seriously?
Build confidence with security and compliance your business can stand behind.
Standards we have helped companies with: CMMC, FTC Data Safeguards, HIPAA, SEC, NIST CSF, and CIS Controls.
At 4BIS we analyze a lot of companies for cybersecurity and there's a universal truth that we keep uncovering. Most companies are not prepared for modern cyber-attacks. They grossly underestimate the amount of cybercrime that exists and they overestimate how protected they really are.
Hacking is a business run by large international organizations that are after money. They steal your money in three ways: Gaining direct access to the financials or getting in the middle of a financial transaction, stealing your sensitive data and blackmailing you for its release, or shutting down your operations and charging you a ransom to get them running. We call these the three bad things. These outcomes are what you need to design your cybersecurity around and protect your company against. Many companies think they are too small to get hacked but the hackers do not care about your size. They only care about stealing money from you.
For too many years cybersecurity has been built around keeping the bad guys out. That has existed with firewalls, spam filters, and EDR antivirus programs designed to keep hackers from accessing systems. One of the things we see companies struggling with is how easy it is for hackers to bypass these protections and gain initial access to a device. Whether that be through email or a computer or bypassing the network security. When that happens most companies are ill equipped to detect unauthorized access and respond and recover from that situation before one of the bad things happens.
A real-world example is a company that called us after they went through a cyber event. They reached out because their servers were offline. When we went on-site we found the encryption note on the server. The server was offline was because all of their devices were encrypted by a threat actor. At the end of the day the company had seven days of 100% downtime, they lost 14 months of data, and they paid a ransom because the threat actor stole 300 gigs of sensitive data. The hacker informed them that this started because a user clicked on a bad email attachment. One bad click got them initial access to the system. From there the hacker was able to bypass the antivirus bypass the spam filter and the enterprise grade firewall. Had this company been on the 4BIS cybersecurity program we would have spotted the indicators of compromise and stopped this attack before one of the bad outcomes happened.
The company thought they were secure. They did not realize how exposed they really are.
Would you be able to detect:
Unauthorized access to a computer?
Unauthorized access to an email account?
Legitimate software being used for illegitimate purposes?
Contact us for a no-obligation chat with one of our cyber security experts. In less than 20-minute conversation we will analyze if you are on the right path for cyber security and give you actionable tips to help make your company more secure.
For many companies, technology just exists. It is necessity to conduct business but does it really drive your company forward. The most successful organizations do more with their technology. They harness computers, software, AI, servers, and networks to actively make their company more productive and ultimately profitable.
Technology should allow you to do more work with less resources. This will drive profitability. The biggest driver for that today is AI. We have helped companies identify where AI can be used to reduce user workloads and increase productivity. 4BIS has helped companies identify where AI can be used to speed decision making, streamline employee processes, and improve the products and services our companies are delivering. Because we have a cyber first mentality, we work with you on implementing AI without increasing the risk to your organization.
Old equipment can cost you more money than replacing it. A $15 dollar an hour employee with just 15 minutes of slowness a day costs you $975 in productivity over the course of a year. A new computer would be paid for in a year. If we say the average life expectancy of a modern computer in productivity is 4-5 years then the savings really add up. We see this play out in supporting companies with new equipment. We simply have less support issues. Their employees are able to do their jobs more efficiently, complete more work, and get distracted less by technology issues.
PC replacements are the easiest lens to show this effect, but you need to look at all aspects of technology. Is your line-of-business application holding you back? Are you paying for software you are not using? Are employees using software outside of your knowledge that may benefit other members of your team?
4BIS works with our partners to find out how technology integrates into their business. We look for ways to optimize that technology or help test other solutions to increase profitability. We have provided proof-of-concept lab testing to vet out a new line-of-business applications, hardware and software improvements, AI platforms, and general coaching to see what the right technology path is to move their business forward.
Have a quick conversation with us to see how you can leverage technology to improve your business and make more money.
Downtime is the enemy! This is the cornerstone of the 4BIS Support philosophy. If your employees can’t work, they can’t make you money. It’s why you invested in technology in the first place. Increase productivity to increase profits.
The IT support for your company needs to be built around this. At the end of the day your technology needs to work and outside of extreme circumstances modern computers just work. If you are experiencing regular downtime then you generally have old equipment, misconfigurations, or support that can’t figure out what’s broken.
At 4BIS, we focus on finding out what is actually causing the problem. This is called root cause analysis. If you can’t identify what is broken then you are constantly fixing symptoms. This causes downtime and costs the company money. Eventually it doesn’t matter what you are trying to do with technology, security, or compliance. If the users are having consistent downtime then something needs to change.
Many companies have moved their services to 4BIS for this reason. Our support is built around helping people quickly. We encourage your employees to call us. Our techs that answer the phone fix your problem greater than 75% of the time on that call. We hate when we have to call vendors, leave a message, and they call us back at their convenience. We may not have the time to devote to the issue when they call us back. That’s why we have built our support on helping people when they have the time.
Another factor that drives real-time support is Cyber Security. If you are having a cyber issue, we need to get started on that immediately. Fast response can be the difference between a minor inconvenience or a major breach. Because our normal support philosophy was built on being available to help people immediately, we didn’t have to make any changes to apply that to our cyber security. In other words, we feel this should be standard practice for IT Services and Cyber Security companies.
If there is an issue that does not require immediate support then have your employees put in tickets through email or support platform. Especially if there is no involvement needed from the end user. We can work on those items and keep your users free to do the work needed to make your company money.
Are you experiencing downtime?
Do you leaving voicemails for your IT and they take forever to get back to you?
Do you never know why is something broken?
Are you not sure what they are telling you is true?
This is not normal. Contact us and get a second opinion. Your technology should work for you and not against you.
For too many years IT and Cyber Security have been the domain of the "nerds". Business leaders push technology decisions to the IT department because these questions are complicated, boring, or they don’t understand how integral they are to their organization. This has put critical business decisions in the hands of employees you would not normally allow to make those decisions or worse, third-party companies. This increases risk for your company and the third-party company supporting you. Governance takes that power back and puts it into the hands of the business leadership. Compliance is a way to manage that governance through known best practices.
The National Institute of Standards and Technology (NIST) is a government agency whose mission is to set standards so that businesses can work together. In 2024 they had a major revision to their Cyber Security Framework (CSF). The NIST CSF is a cyber security standard designed to allow businesses to function in a secure manner. The biggest difference between CSF 1.0 and 2.0 is a section on Governance. This was designed to put business leaders back in control of the IT and Cyber Security of their organizations. To show business leadership that they should take an active role in these decisions.
Why does this matter? Business leaders understand risk. They make risk-based decisions every day. Do I expand into a new market? When do I hire another employee? Is this a safety concern? Do I run this sales or marketing initiative? Will the benefits of this initiative outweigh the costs? They are only able to effectively answer these questions if they have at least a basic understanding of the factors.
Governance does that. It gives the business leaders a framework to understand the IT and Cyber Security risks. How much downtime can my company withstand? How do I protect my sensitive data? Can a hacker steal money from us? If my biggest customer asks me what I’m doing for cyber security would I be able to answer correctly or risk losing that business? You don’t need to be an expert in these items, but you do need enough knowledge about them to make risk-based decisions.
How does compliance fit into all this? Compliance gives you way to verify your Cyber Security is setup correctly and working. The different compliance standards have specific considerations you should follow depending on the type of business you conduct. There are many industries that mandate compliance. CMMC for the defense department supply chain, SEC for financial companies, FTA Data Safeguards for CPA firms, HIPAA for healthcare, and PCI DSS for credit cards. There are also generic standards for companies not under any direct compliance mandate. NIST CSF, Center for Internet Security CIS Controls, and SOC2. These standards create a great starting point for developing and verifying the cyber risks to your company.
Ohio Data Protection ACT Safe Harbor Law https://codes.ohio.gov/ohio-revised-code/section-1354.02
Provides protection from certain lawsuits if you are following a named cyber security compliance program. Please consult with your legal counsel.
Security before compliance. At 4BIS we recommend working with us to setup security practices before trying to get compliant. Our cyber security program is based on CIS and NIST and is a great starting point to effectively secure your organization. From there it is easier to develop the policies, procedures, and governance needed for a specific compliance standard than trying to implement practical security and compliance at the same time. Please reach out to us if you would like guidance in this.
As more companies work toward their internal compliance they will be looking at what their vendors are doing as well. Most of the compliance standards include provisions to vet out the supply chain for their company to make sure a cyber-attack doesn’t disrupt their operations or lead to data theft. We call this supply chain compliance and we are seeing more of this weekly.
Are you getting questions about compliance? Is compliance right for your organization? Do you not know how to get started?
Reach out to us. We can have a short meeting with one of our compliance experts to find out what is right for your organization.
We have 30 years of experience solving businesses' technology issues.
From the moment the telecom company passes off your internet or phone connection we can handle the rest.
Explore how 4BIS can help.
How quickly can 4BIS respond to IT issues in Cincinnati?
At 4BIS, we understand that IT issues require prompt attention. We offer fast and responsive IT Support services in Cincinnati.
Our team of experts is available 24/7 to resolve any technical issues that may arise. We strive to resolve issues fast and efficiently.
Does 4BIS provide remote IT support and cyber security in Cincinnati?
Yes, 4BIS provides remote IT Support services in Cincinnati. Our team of experts can diagnose and resolve issues remotely without requiring an on-site visit. This approach can save time and reduce costs while still providing effective IT Support.
How does 4BIS ensure the security of my business’s data?
At 4BIS, we take data security very seriously. We use a range of industry-standard security measures to protect your business’s data. This includes firewalls, encryption, and access controls. We also offer data backup and recovery services to ensure that your data is protected in the event of a disaster or cybersecurity incident.
What kind of IT Support services does 4BIS offer in Cincinnati?
4BIS offers a wide range of IT Support services in Cincinnati. This ranges from network design and management, hardware and software installation and maintenance, cybersecurity solutions, cloud services, data backup and recovery, and more. We also provide IT consulting services to help businesses make informed decisions about their technology investments.
Why do businesses need IT Support in Cincinnati?
Businesses need tech Support in Cincinnati to ensure that their technology is reliable, efficient, and secure. By having a team of experts manage their IT infrastructure, businesses can focus on their core activities and leave the technical aspects to the professionals. IT support can also prevent downtime, increase productivity, and reduce the risk of cyber attacks.
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