Cincinnati Computer Support Services Your Business Can Count on
It’s no question that the recent pandemic has disrupted the business environment in most industries. While we are seeing an uptake in remote working, businesses are also facing more cyberattacks than ever before. To remain competitive and safe, you can leverage our computer support expertise at 4BIS.COM so you can focus solely on running your business. 4BIS.COM has been serving the greater Cincinnati area for over 24 years now, providing business technology support, including managed IT services, IT security services, telephone services, technical IT support, and so much more.
The Pros of Hiring 4BIS.COM Computer Support Services in Cincinnati
Our dedicated computer support experts provide tailor-made solutions that meet your specific business needs and budgets. We can either provide reliable support remotely or send one of our best technicians over to provide on-site quality support. The following are some of the benefits your business stand to enjoy once you partner with us:
Focus on Core Business
As your business scales, so will your IT needs. Unfortunately, enterprise technology has increasingly become complex, and your internal IT team gets overwhelmed with additional responsibilities. This will not only distract them from core business objectives, but it will also lead to inefficiencies and risk of network downtimes. When you outsource computer support services to 4BIS.COM, you free up your employees to focus on what they were hired to do.
Access to Experts You Need
New technologies come with new problems that your existing team may not have adequate knowledge and experience to handle. Whether your networks are in the cloud or on-premise, you need vast resources to support your business solutions. For most businesses in Cincinnati, recruiting new team members is often out of the question due to the exponential costs of hiring IT professionals amid the current acute talent shortage. When you outsource your IT needs to us, you get access to seasoned IT experts to keep your networks and systems up and running at a small fraction of the cost you would spend onboarding full-time consultants.
From a cost perspective, one of the biggest advantages of managed computer support is that it cuts down labor costs and eliminates the need to invest in new software and hardware. At 4BIS.COM, we understand not all small businesses in Cincinnati have the resources to invest in top-notch technologies and servers. As such, we offer a hybrid model of onshore and offshore resources designed to lower your monthly rates and widen your resource base. This enables your company to shift a big portion of your IT costs to other critical areas of your business.
Scale up or Down as Needed
As mentioned earlier, your business tech needs evolve over time. You need to constantly scale your system up or down to accommodate these changes. Fortunately, computer support solutions from 4BIS.COM are highly scalable by design. Our solutions respond to changes in demand in real-time, so you don’t have to worry about system downtime with growing demand.
Security and Compliance
The rising incidences of cyber-attacks require businesses in Cincinnati to take proactive measures that protect their IT environments from hackers. Unfortunately, most businesses don’t have the resources or skills to monitor their environments for potential threats constantly. At 4BIS.COM, we provide advanced cybersecurity solutions that include proactive network monitoring and incident reporting to ensure your IT environment is secure at all times. We will also ensure your data is maintained securely, so you remain compliant and up to date with the ever-evolving industry regulations.
Computer Support Services In Cincinnati
We offer an array of tailored services that include but are not limited to the following:
4BIS.COM offers exceptional managed IT services and support throughout the Cincinnati Metro area. Our solutions are designed to help you improve operational efficiencies and cut IT expenses. Whether you need a dedicated help desk, network testing and monitoring, managing installations and upgrades, network provisioning, virtualization, performance monitoring, and reporting, or more, our experts have you covered.
Whether you are adding a workstation, installing a new T1, or configuring new servers, our experts are ready to help. Our MCSE-certified techs leverage their vast experience and cutting-edge tools to set up your networks and maintain them to guarantee 24-hour availability and optimal performance.
Repairs and Upgrades
Even the most advanced computers are prone to issues that need urgent repairs. Our experts can handle all your repairs and upgrade needs, from a simple memory upgrade to a full network upgrade. We are the most trusted local experts in troubleshooting and fixing any hardware and software issues that could hamper your personnel’s productivity. These services can either be done in-store or on your site.
24-Hour System Monitoring and Troubleshooting
We understand that your networks and systems are bound to encounter technicalities that lead to costly downtimes. Our experts will monitor your IT environment 24x7x365 to get your systems and networks back up and running within no time. They will also investigate the issue and proactively address it to ensure your business never encounter such incidences in the future.
Data Backup and Recovery
Creating and storing copies of your crucial data offsite is an effective way to protect your organization against data loss. In case of a devastating disaster such as fires, flooding, or cyber-attack, you can easily restore your data to its original location for seamless business continuity. At 4BIS.COM, we offer top-notch systems devoted to the task of saving your data from a failing hard drive and other undesirable events. We ensure you recover all your data within 24 hours in case of an event.
Managed Security Services
An integral part of protecting your company’s servers is to have proper routers and firewalls in place. The router typically ties together each computer in your office while the firewall keeps unauthorized users from accessing the computer network and compromising or stealing sensitive data. Our firewalls also monitor your IT environment and block suspicious traffic and malicious attacks from malware and viruses. We also provide email security solutions and dedicated computer and network security to protect your organization’s future.
Get Professional Computer Support Services in Cincinnati
In the current digitized business world, technology is evolving rapidly, presenting both opportunities and challenges for businesses. Unfortunately, most in-house IT staff isn’t equipped to keep up with the pace of innovation. As a result, many businesses in Cincinnati struggle to keep up with the demands of a growing business in a digital world. That is why you need to consider outsourcing computer support to a reliable third-party provider who can help you maximize the benefits of modern technology. 4BIS.COM is a one-stop computer support provider. Our objective is to provide fast, reliable IT support that guarantees your networks and systems are working optimally. Contact us today to learn more.
4BIS.COM, Inc is a complete IT Support and Managed IT Services Provider, Computer Reseller, Network Integrator & IT Consultant located in Cincinnati, Ohio focusing on customer satisfaction and corporate productivity. Our mission is to develop long-term partnerships with our customers and ensure they stay up-to-date with the evolution of business processes and information technology.