When former Louisville basketball coach Rick Pitino got swept into an NCAA investigation over recruiting violations, investigators couldn't prove he'd participated in, or even known about, the misconduct. Didn't matter. The NCAA and the university held him responsible anyway, for one simple reason: he was the head coach. That's how leadership works. You're accountable for what happens inside your organization, whether you were the one holding the wrench. Business runs on the same logic. If your company gets hit with ransomware, suffers a data breach, or falls short of a regulatory requirement, nobody, not your insurance carrier, not a regulator, not the attorney across the table, is going to ask whether your IT provider dropped the ball first....